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Sunil Johal

Policy Director, Mowat Centre

Sunil Johal is Policy Director at the Mowat Centre, an independent public policy think tank at the University of Toronto. He leads the Centre’s research activities, manages the research team and teaches a variety of executive education courses. He is frequently invited to advise governments and international organizations about disruptive technologies and regulatory and policy issues. He has authored numerous influential policy reports on a range of social, economic and regulatory topics.

All Sessions by Sunil Johal

Rethinking Service Delivery in the 21st Century

3:30 PM

This talk will explore how service delivery organizations can respond to and prepare for an era of constrained funding, technological innovation and an increased focus by funders on outcomes and data-driven decision-making. The need to partner, deliver services digitally and continuously innovate service delivery approaches to reflect policy priorities will be emphasized and explored.