Sr. Design Strategist, Employee Experience (RBC)
Christine is a Design Thinking practitioner who has worked closely with start-ups and large corporations to develop transformative products and services for businesses and their customers. She is passionate about combining insights, trends, and organizational needs to design impactful experiences. Christine brings her perspective from inside organizations, implementing strategic innovation projects such as the Award Winning TELUS Renewals project, and OMNI-channel enablement at Canada’s leading telco.
10:15 – NOON
Are you passionate about delivering impactful customer and employee experiences?
This introduction to Design Thinking will demonstrate how organizations use human centered design to drive key business outcomes. Build foundational skills to effectively explore and solve complex business challenges by leveraging back-pocket tools that help build empathy, uncover core user needs, and accelerate innovation. Explore how Design Thinking contributes to the new world of work and how breaking down organizational silos and enabling collaboration are key to designing and implementing impactful solutions.
“Great event, incredibly informative. Nice to have so much MAESD representation”
“Best Breakout sessions yet. Well Done - excellent topics”
“Great lineup of speakers. Thank you”
“Seminars were wonderful. Many takeaways”
"Panelists were well informed; sessions challenged my understanding of the issue"